What is a Performance Rating?
A Performance Rating is an evaluation of service provider performance based on comprehensive client observation. Client perceptions are captured anonymously and aggregated into standardized and easy to interpret scores. Performance Ratings reveal the quality of your provider's relationship, their processes and the results they achieve. They simplify the tracking of performance over time, and allow you to easily benchmark the performance of providers.
Performance Ratings can be performed with minimal effort and as frequently as needed to keep performance on track.